Prior to working with Neville, I had recently started an electrical contracting business and I was in a state of confusion, I had no particular idea what direction I wanted to take my business or how I would get there. I needed some help. A friend referred Neville so I contacted him and signed up to his 6-month intensive program.
Neville has a no-nonsense approach to his coaching. He is not necessarily going to tell you what you want to hear or hold your hand, he’s there to get you results and help you to set up your foundations for success.
He pulls me up on my “fluffy-stories” as he calls them, and rubbish excuses as to why I was/am lacking in performance in various aspects of my business. He has helped me turn down the volume on the distractions and get re-focused on achieving my goals.
We first began by setting financial goals in relation to what my sales were at the time, and we also set goals of expanding and strengthening my clientele base that I had begun to build. I wanted every client to be a repeat client, and Neville and I developed a customer service strategy on how to deliver exceptional Value to every client. This has seen fantastic results in this aspect of my business.
The financial target I had set for myself was nearly double what my sales were at the time. It seemed daunting, but by developing a plan on how I would achieve this and the various ways that I could attract new clients made it far more manageable, and with some hard work I was quickly getting the numbers. My current sales per week is nearly double again of my initial goal. What I’ve achieved to date is far more than I could have ever anticipated.
“Where focus goes, energy flows“. This statement could not be any truer for myself, this is why my coaching with Neville is and will continue to be important for me especially during these early years in growth. Keeping focused and progressing is critical to the success of my business.
I highly recommend Neville’s services. I am currently a client of Neville’s and the results I’ve achieved to date would not have happened without his insight, assistance and a good old-fashioned ass kicking every now and then!
Chis Robinson, Director